Privacy Policy

Privacy Policy

 

At Vivid Skin Lab, We Value Your Privacy And Are Committed To Protecting Your Personal Information. This Privacy Policy Outlines How We Collect, Use, And Safeguard Your Data When You Visit Or Make A Purchase From Our Website, Vividskinlab.com.

1. Information We Collect

When You Visit Our Site Or Make A Purchase, We Collect The Following Information:

Personal Information

  • Name

  • Email Address

  • Shipping & Billing Address

  • Phone Number

  • Payment Details (Processed Securely Through Shopify Or Third-Party Payment Gateways)

Device Information

  • IP Address

  • Web Browser

  • Time Zone

  • Cookies and Tracking Technologies (Via Shopify)

2. How We Use Your Information

We Use Your Information To:

  • Fulfill And Manage Your Orders

  • Process Payments And Refunds

  • Communicate With You (e.g., Order Updates, Customer Support)

  • Improve Our Website And Services

  • Send Promotional Emails Or Newsletters (With Your Consent)

3. Sharing Your Information

We Do Not Sell Or Rent Your Personal Information. However, We Share Necessary Data With Trusted Third Parties To Operate Our Business:

  • Shopify (Our E-Commerce Platform)

  • Payment Processors (e.g., PayPal, Stripe)

  • Shipping Carriers

  • Email Marketing Tools (e.g., Klaviyo, Mailchimp — If Used)

These Services Only Access The Information Required To Perform Their Functions.

4. Cookies & Tracking Technologies

Our Site Uses Cookies To Enhance Your Browsing Experience. Cookies Allow Us To:

  • Remember Your Preferences

  • Understand How You Use Our Site

  • Improve Performance And Functionality

You Can Control Cookies Through Your Browser Settings.

5. Email Marketing

If You Opt-In To Our Mailing List, We May Send You Updates, Offers, And Skincare Tips. You Can Unsubscribe At Any Time Using The “Unsubscribe” Link In Any Email.

6. Your Rights (U.S. Residents)

Depending On Your State Of Residence (e.g., California), You May Have Rights Such As:

  • The Right To Access Your Personal Data

  • The Right To Request Deletion Of Your Information

  • The Right To Opt Out Of Data Sharing

To Make A Request, Contact Us At: [Your Support Email].

7. Data Retention

We Retain Your Information As Long As Necessary To Fulfill The Purposes Outlined In This Policy Unless A Longer Retention Period Is Required By Law.

8. Security

We Take Reasonable Measures To Protect Your Information, Including Encryption And Secure Shopify Infrastructure. However, No Method Of Transmission Over The Internet Is 100% Secure.

9. Children’s Privacy

Our Site Is Not Intended For Children Under 13 Years Of Age. We Do Not Knowingly Collect Personal Data From Children.

10. Changes to This Policy

We May Update This Privacy Policy From Time To Time. Changes Will Be Posted On This Page With A New "Last Updated" Date.